The Total Experience Contact Conference will be held on 19 May. There’s a lot of stuff with several professionals. The theme takes us into a world of multi-experience and future customer service, where empathy skills and technology capabilities are emphasized.
In addition to Miia Savaspuro & Jose Ahonen, the ✨ program will include diamond professionals: Tanja Haapamäki, Ratkaisutoimisto Seedi – Katriina Kalavainen, Caruna – Juho Koli, Säästöpankkiryhmä – Anna Mari Koutroukides✨, KREAPAL DESIGN OY – Tuulia Nissinen, Bittium – Risto Pyykkönen, Monzuun Ltd – Niko Sviili, Lassila & Tikanoja and winners caset Wisdomic Oy – Part of Frendy and Visma Solutions Oy, Netvisor Customer Care.
The programme has 12 speeches: case stories, in-deepening speeches and excellent keynote speakers!
💫 Manage to offer the best possible multi-experience.
💫 Create a diamond customer path.
💫 Develop the working life skills of new-day customer service.
💫 Understand the role of man and automation in the future.
💫 Think about the importance of trust and emotion.
Warmly welcome to the multi-experience!
More Information:
Risto Pyykkönen risto.pyykkonen@monzuun.com
CEO, Co-Founder Monzuun Oy, +358 43 824 4853
